Privacy Policy

1. Who we are

This Privacy Policy explains how Weekend Workshop ("we", "us", "our"), operating the website Weekend Workshop at [WEBSITE ADDRESS] (the "Site"), collects, uses, shares and protects personal information. We are the controller of the personal information described in this policy.

Business address: 26340 Wax Rd, Denham Springs, LA 70726-5814, United States

Contact for privacy questions: weekendworkshop@support.com

By using the Site you acknowledge that you have read this policy. If you do not agree with it, please do not use the Site or submit personal information to us.

2. Information we collect

We collect only the information we need to run the Site, respond to you and deliver what you ask for. This includes:

• Information you give us. Your first name and email address when you request the free pattern pack or join our email list; your name, email address and message when you use the contact form; and any other information you choose to include when you write to us.
• Purchase information. If you buy a digital product, the checkout is handled by our payment platform (currently Gumroad). We receive limited order details such as your name, email address, the product purchased and the order date. We do not receive or store your full payment card details.
• Technical information. Your IP address, browser type, device type, pages visited, referring page and the date and time of your visit, which are collected by our hosting provider in server logs and, if you accept analytics cookies, by our analytics tools.
• Cookie and local storage data. Small files and browser storage described in our Cookie Policy.
• Affiliate link activity. If you click an affiliate link on the Site, the destination retailer (for example Amazon) may place its own cookies and tell us that a purchase was made through our link. We do not receive your account or payment details.

Please do not send us sensitive personal information (such as health, financial account or government identification details) through the Site.

3. How and why we use information

We do not use your information for automated decision-making that has legal or similarly significant effects on you, and we do not sell your personal information.

4. Email marketing

If you request our free pattern pack or join our list, we may send you emails about wood burning, new guides, patterns and our products. Every marketing email contains a clear unsubscribe link and identifies us as the sender, together with our postal address. You can unsubscribe at any time, and we will stop sending marketing emails promptly. We may still send service messages that are necessary to deliver something you asked for, such as a download link or an order receipt.

We use a third-party email service provider (currently Kit) to store your details and send our emails.

5. Who we share information with

We share personal information only with service providers who help us operate the Site and our business, and only as needed for those services. These providers act on our instructions or under their own privacy terms, and currently include:

• Website hosting and form handling: Netlify.
• Email delivery and list management: Kit.
• Checkout and payment processing for digital products: Gumroad.
• Analytics, if enabled and accepted: a privacy-conscious analytics tool such as Google Analytics.
• Affiliate retailers whose links you choose to click (for example Amazon), which operate under their own privacy policies.

We may also disclose information if required by law, to respond to valid legal process, to protect our rights, property or safety or that of others, or in connection with a merger, sale or reorganisation of our business, in which case the recipient will be bound to protect your information in line with this policy.

6. International transfers

Our service providers may process information in countries other than your own, including the United States. Where we transfer personal information from the European Economic Area, the United Kingdom or Switzerland to a country that has not been recognised as providing an adequate level of protection, we rely on appropriate safeguards such as the Standard Contractual Clauses approved by the relevant authorities, or the provider's certification under an applicable framework, where available. You can contact us for more information about these safeguards.

7. How long we keep information

We keep personal information only for as long as we need it for the purposes described above, and then delete or anonymise it. As a guide:

• Email list details: until you unsubscribe, plus a short period to honour your request and prevent re-subscription. We may also remove addresses that have not engaged with our emails for 24 months.
• Contact messages: up to 24 months after our last exchange.
• Order records: for as long as tax, accounting and legal obligations require, usually six years or more depending on where we are based.
• Server logs: 30 days.
• Analytics data: 14 months, depending on the settings we use.

We may keep information for longer where we need it to establish, exercise or defend legal claims.

8. Cookies and similar technologies

We use a small number of cookies and browser storage items. Strictly necessary items remember your cookie choice and interface settings. Optional analytics items are not used unless you accept them. Full details, including how to change your choice, are in our Cookie Policy.

9. Your rights

Depending on where you live, you may have some or all of the following rights over your personal information:

• To be informed about how we use it, and to access a copy of it.
• To have inaccurate information corrected.
• To have your information erased, in certain circumstances.
• To restrict or object to certain processing, including processing based on legitimate interests and direct marketing.
• To receive your information in a portable format, where processing is based on consent or contract and carried out by automated means.
• To withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
• To lodge a complaint with your local data protection authority. In the UK this is the Information Commissioner's Office, and in the European Union it is your national supervisory authority.

To exercise any of these rights, email weekendworkshop@support.com. We may need to verify your identity before we act, and we aim to respond within one month, or sooner where the law requires. There is normally no charge, though we may charge a reasonable fee or decline requests that are manifestly unfounded or excessive, as the law permits.

10. Additional information for California residents

If you are a California resident, the California Consumer Privacy Act as amended (CCPA/CPRA) may give you the right to know what personal information we collect, use, disclose and share; to request deletion or correction of your personal information; to opt out of the sale or sharing of your personal information; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights.

In the last twelve months we have collected the following categories of personal information: identifiers (such as name, email address and IP address), commercial information (such as purchases), internet or network activity (such as pages visited), and, where you contact us, the contents of your message. We collect it for the business purposes described in section 3. We do not sell personal information, and we do not share it for cross-context behavioural advertising. We do not knowingly collect sensitive personal information.

To make a request, email weekendworkshop@support.com. You may use an authorised agent, in which case we may ask for proof of authority. These rights apply to the extent the CCPA applies to us, and we will respond within the time allowed by law. Residents of other US states with privacy laws may have similar rights, which we will honour as required.

11. Children

The Site is intended for adults. It is not directed to children under 16, and we do not knowingly collect personal information from children. Wood burning involves hot tools, and children should only take part with direct adult supervision. If you believe a child has given us personal information, please contact us and we will delete it.

12. Security

We use reasonable technical and organisational measures to protect personal information, including secure connections (HTTPS) and trusted service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your rights, we will notify you and the relevant authorities as required by law.

13. Links to other websites

The Site contains links to third-party websites, including retailers, social platforms and our checkout provider. We do not control those sites and are not responsible for their content or privacy practices. Please read their policies before giving them any personal information.

14. "Do Not Track" and global privacy signals

The Site does not respond to "Do Not Track" browser signals, because there is no common standard for them. Where required by law, we will treat a valid opt-out preference signal, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information. Your cookie choices on the Site are described in our Cookie Policy.

15. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. If we make a material change, we will take reasonable steps to tell you, for example by a notice on the Site or by email. Your continued use of the Site after a change means that you accept the updated policy.

16. Contact us

Questions, requests and complaints about privacy: weekendworkshop@support.com

Postal address: 26340 Wax Rd, Denham Springs, LA 70726-5814, United States